PROCESSOur DSC VCOO TM program helps companies to connect the vision to the bottom line
We bring the breathe of our experience and industry knowledge to help you succeed.
The Virtual COO Program was designed to provide small to midsized businesses with executive level leadership at a fraction of the cost of a full time executive. Our program is client and customer centric with a process to access your current business position and develop a customizable plan to achieve your growth and operational objectives.
3 Steps
Onboarding
Roadmap to Success Plan
Roadmap to Success Dashboard
Onboarding
Assess
- Complete initial baseline analysis.
- Complete Connecting Vision to Bottom Line
- Set up Roadmap to Success Dashboard.
- Complete Connecting Vision to Bottom Line
- Set up Roadmap to Success Dashboard.
Diagnosis
- Document findings and identify focal areas.
- Develop project plan.
- Develop project plan.
Treat
- Develop implementation plan.
- Develop standard operating procedures and training.
- Implement recommended actions.
- Develop standard operating procedures and training.
- Implement recommended actions.
Maintain
- Actively lead and manage implemented actions with process controls.
- Develop pivot strategies when needed.
- Review and monitor financial and operational processes
- Develop pivot strategies when needed.
- Review and monitor financial and operational processes
Roadmap to Success Success Plan
Leadership
- Implement fractional executive operational leadership (VCOO)
- Evaluate and develop appropriate leadership structures aligned to product/service lines.
- Provide ongoing clarity of vision, mission and values.
- Evaluate and develop appropriate leadership structures aligned to product/service lines.
- Provide ongoing clarity of vision, mission and values.
People
- Identify gaps in staffing structure based on strategic plan.
- Define and realign staffing roles and responsibilities based on product/service lines.
- Provide ongoing guidance and leadership to management team to ensure alignment.
- Define and realign staffing roles and responsibilities based on product/service lines.
- Provide ongoing guidance and leadership to management team to ensure alignment.
Process
- Complete current state process analysis to identify areas of opportunities.
- Develop future state process across the organization to align Vision to Bottom Line (strategic plan).
- Provide ongoing process support and evaluation based on established process metrics.
- Develop future state process across the organization to align Vision to Bottom Line (strategic plan).
- Provide ongoing process support and evaluation based on established process metrics.
Customer
- Evaluate current sales, onboarding and marketing processes.
- Align marketing initiatives to execute on Vision to Bottom Line
- Assess digital marketing strategies for efficiency and effectiveness.
- Develop, implement and manage digital marketing strategies to align to Vision to Bottom Line (additional charges may apply).
- Align marketing initiatives to execute on Vision to Bottom Line
- Assess digital marketing strategies for efficiency and effectiveness.
- Develop, implement and manage digital marketing strategies to align to Vision to Bottom Line (additional charges may apply).
Profitability
- Clearly identify and realign companies profit centers to achieve Vision to Bottom Line
- Develop and implement company's yearly budget.
- Align company's strategic financial goals compared to established financial baseline.
- Develop and implement company's yearly budget.
- Align company's strategic financial goals compared to established financial baseline.
Execution
- Identify gaps in staffing structure based on strategic plan.
- Define and realign staffing roles and responsibilities based on product/service lines.
- Provide ongoing guidance and leadership to management team to ensure alignment.
- Define and realign staffing roles and responsibilities based on product/service lines.
- Provide ongoing guidance and leadership to management team to ensure alignment.
PROCESSRoadmap to Success Dashboard
- Identity, implement and manage operational metrics on DSC Client Dashboard.
- Hold Monthly and Quartely budget evaluation meeting to assess Roadmap to Success results against established Vision to Bottom Line targets.
- Hold Monthly and Quartely budget evaluation meeting to assess Roadmap to Success results against established Vision to Bottom Line targets.
